Customer Terms

Effective date: 26 September 2026

Seller and product

Alderpoint Limited (company number 1697123; NZBN 9429034534618) trades as Buyer Proof Lab. Contact [email protected] with any question or concern.

The Market Message Intelligence Pack is a research and prioritisation PDF for one course idea or tightly defined niche within the offer's stated scope. It includes five situational buyer profiles, awareness-stage messaging, competitor and pricing cues, more than 50 screened message angles, and a priority decision with one starting segment, three messages and a controlled first test. It does not include buyer interviews, course production, ad or funnel implementation, or a full sales page unless separately agreed. The findings are recommendations based on available evidence and do not guarantee demand, sales or revenue.

Price and delivery

The price, currency and total displayed at checkout apply to your order. After payment, we ask you to complete the intake. The 48-hour delivery period begins when the required intake is complete. If a brief is outside the stated scope, we will promptly offer a narrower agreed brief or a full refund. We will agree a delivery time for any changed brief. We email the completed PDF to the order address.

Corrections and guarantee

One round of factual corrections within the original brief is included when requested within seven calendar days of delivery. A new niche, direction or implementation task is separate work.

If you are dissatisfied for any reason, email [email protected] within 30 calendar days of purchase using your order email or reference. We will refund the full purchase price to the original payment method, even after delivery. You do not need to prove a fault or return the PDF. The payment provider controls when the credit appears. This voluntary guarantee is in addition to rights that cannot lawfully be excluded.

Your information and use of the pack

Provide information that is accurate and lawful for you to share. We may ask for clarification when the intake is incomplete. You may use the pack within your own business and share it with staff, contractors and professional advisers who need it for that purpose. Resale, publication, licensing or distribution outside your business requires our written permission. We retain our pre-existing methods and materials. We will not publish your brief as a case study without separate permission.

Raise any issue at [email protected] so we can investigate. Nothing in these terms limits rights that cannot lawfully be excluded.